- Our top aim at Evaan Resorts is to give outstanding hospitality to our visitors at our hotels and resorts. We endeavor to be at the top of our guests' lists when it comes to vacationing in style. We cherish our guests' patronage and trust in us, and we strive to exceed their expectations. As a result, we have established ourselves as one of India's greatest hospitality chains for business and leisure travel.
- Our guests are kindly requested to read this policy document carefully before providing any personal information to us. Guests acknowledge the practices outlined in this policy document by visiting our websites.
Personal information collected by Evaan Resorts
We have the right to gather the following data: Guest name and contact information; date of birth; how they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary; credit card details, including the three-digit code that appears on the back of credit card; dates of arrival and departure from our hotels / restaurants / other outlets; guests preferences whether they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary; credit card details, including the three-digit code.
We may also keep track of guests who have stayed or dined with other Evaan Resorts guests, such as their names and contact information.
Apart from that, we may also gather
- If you booked through an online gateway, we will keep track of your arrival and departure dates, number of guests in your party, room details, and price information.
- When you browse our websites and submit a request for a proposal to our meeting planners.
- When you send us an email with a question or a comment.
- We do not knowingly collect personal data from children under the age of eighteen. We respectfully request that as a parent or legal guardian, you do not allow your children to submit personal information without your permission.
- Unless guests voluntarily provide information on their racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background, or political affiliations, we do not collect this information.
- When visitors stay or dine at Evaan Resorts, we may ask for and use any health-related information they submit in order to better serve them and satisfy their individual needs.
How does Evaan Resorts Hotels use the personal information collected from its guests?
- We use our guests' personal information to provide them with the best services, to assist them in making room reservations, to provide them with information about Evaan Resorts' conferences and events, to send them promotional material about our services via email, direct mail, and phone, to conduct surveys from time to time, to make offers sourced from third parties, as per guests' stated preferences, or to make offers sourced from third parties, as per guests' stated preferences or us.
- When customers stay or dine at Evaan Resorts, information about their preferences is collected and shared. Evaan Resorts ensures that all of their hotels and resorts provide the same level of service and happiness to its visitors.
How does Evaan Resorts share the personal information collected from its guests, including with third parties?
- We may share your personal information with Evaan Resorts' affiliated hotels and resorts so that you can receive the same level of service and hospitality.
- Links to third-party advertisers' websites
- The information supplied by guests on third-party sites, as well as their privacy rules and terms of service, will apply, and it is recommended that you read the privacy policies of websites you visit before submitting personal information.
- We are not liable for the data and information collected, used, maintained, shared, or disclosed by such third parties.
- Evaan Resorts has a strong policy in place to secure the personal information of its visitors.
Evaan Resorts will take the necessary measures to:
- Protect any collected personal information from unauthorized access, disclosure, change, or destruction.
- Keep the guest's personal information accurate and up to date in accordance with the law.
- Make an effort to safeguard the personal information they offer during online purchases.
- However, no security mechanism or method of data transmission via the Internet can be guaranteed to be completely safe.
- Ascertain that our affiliates and service providers take reasonable steps to protect the confidentiality of the guest's personal information.
How long does Evaan Resorts retain your personal information
- Unless a longer retention period is required or permitted/mandated by relevant legislation, Evaan Resorts will keep guests' personal information for as long as is necessary to accomplish the purposes described in this policy statement.
- To safeguard your safety
- We encourage guests not to include sensitive personal information in any emails they send to us for their own privacy's sake. Please do not email us credit card numbers or any other sensitive personal information.